🛍️ Ordering & Products

What materials do you use?

We use only premium materials including 14K and 18K gold, sterling silver, and genuine diamonds and gemstones.

Can I customize my jewelry?

Yes! We specialize in custom jewelry. Bring your design, picture, or idea and we’ll craft it for you.

How long does custom work take?

Custom pieces typically take 2-4 weeks depending on complexity. We’ll provide a timeline when you place your order.

📦 Shipping & Returns

Do you offer free shipping?

Yes, we offer free shipping on orders over $500. Standard shipping rates apply to smaller orders.

What is your return policy?

We offer a 30-day return policy for unused items in original condition. Custom pieces are final sale.

How do you ship jewelry?

All jewelry is shipped in secure, insured packaging with tracking and signature confirmation.

💎 Care & Maintenance

How should I care for my jewelry?

Clean with soft cloth and mild soap. Store in jewelry box when not wearing. Avoid contact with chemicals and perfumes.

Do you offer repair services?

Yes, we provide repair and maintenance services for all types of jewelry. Contact us for a quote.